Error Code
|
Title
|
Error Description
|
Possible Resolution
|
0
|
Error on sending
request |
The distribution
server for the location has not been specified in Retail Scheduler. |
Modify the location
by specifying the distribution server for the location (Retail scheduler > Common forms > Locations). |
4096
|
Error inserting in
system tables |
Retail Store
Connect cannot write into the incoming or outgoing message tables. The tables might be missing, the user that the service is running as might not have read and write permissions on the message database, or required fields in the tables could be wrong or missing. |
Assign
db_datareader and db_datawriter permissions to the SQL login for the user that the Retail Store Connect service runs as. |
4097
|
Remote Connection
dropped |
The TCP/IP
connection was terminated while Retail Store Connect was forwarding a package, or the receiving Retail Store Connect instance was shut down during the transfer. |
Restore the network
connection. If the network connection is slow or overloaded, consider increasing the TCP/IP timeout for both Retail Store Connect instances. This is done in Retail Store Connect Settings. |
4098
|
Cancelled because
of send and receive size |
The registered size
of the package does not match the actual size of the package. This is most likely caused by a transmission failure. |
Resend the package
by running the Retail Scheduler job again. |
4099
|
Cannot find new
packet number |
Retail Store
Connect could not assign a new package number to an incoming package. This is usually caused by an incorrect message database configuration in Retail Store Connect Settings for the receiving instance of Retail Store Connect. |
Confirm that the
message database is configured correctly and the Retail Store Connect user has the required privileges. |
4100
|
Cannot instance a
scoket |
The operating
system could not create a Windows TCP/IP socket. TCP/IP might not be installed or enabled on the computer. |
Confirm that the
TCP/IP protocol is installed and enabled on the computer. For more information about enabling TCP/IP, see "Enable remote connections in SQL Server and start the server" in "Deploy Microsoft SQL Server" in the Deployment and Installation Guide. |
4102
|
HopCount has
exceeded its maximum value |
A package cannot be
transferred because the hop counter for the package has reached the maximum set in Retail Store Connect Settings.
This error can
occur when a service name is incorrectly assigned to an IP address. It can also be caused by an inconsistency between the distribution server name for a location and the actual server name for the instance of Retail Store Connect. |
|
8192
|
Error in processing
request |
An unhandled
exception has occurred while reading or writing to a database. This error is typically not related to the database connection. |
|
12288
|
An error occurred
connecting to Retail store connect |
The Data Client
component of Microsoft Dynamics AX 2009 cannot connect to Retail Store Connect. This error occurs when the Retail Store Connect service is not running, when the Data Client is trying to connect to a service that does not exist or does not have a correct IP address associated with it, or when the Data Client is trying to connect to Retail Store Connect on an invalid TCP/IP port. |
|
12289
|
The connection
string was empty |
The connection
string for the location has not been provided. |
In Retail
Scheduler, verify that the database profile is configured correctly. |
12290
|
Could not log in
|
Retail Store
Connect does not have the necessary permissions to log on to the specified company. |
Grant access to the
Microsoft Dynamics AX user that is used by Retail Store Connect. |
12291
|
Connection
temporarily unavailable |
All sessions
(servers) that Retail Store Connect is allowed to use are unavailable. |
Wait until Retail
Store Connect has released one of the sessions that it is using, or assign more sessions to Retail Store Connect in Retail Store Connect Settings. |
12293
|
Cannot load plugin
dll |
In most cases when
this error occurs, the plugin has been registered and the configuration is correct, but the path to the plugin .dll file is invalid or the .dll file is missing. |
|
12294
|
Plugin version not
supported |
This version of the
plugin cannot be used with this version of Retail Store Connect. In most cases, the plugin requires a newer version of Retail Store Connect. |
|
12295
|
Waiting for a
previous package |
A previous package
belonging to the same JobID has not been processed successfully. Check the job status to determine if the job is waiting or if there is a problem with the job. |
|
12296
|
Error connecting to
a database |
Retail Store
Connect cannot connect to the database. |
If the error occurs
when Retail Store Connect is trying to generate a package, the connection string for the source database is probably incorrect. Correct the database or AOS profile configuration, and then test the connection. If possible, test the connection on the same computer that is running Retail Store Connect to confirm that all hosts and services are configured correctly. |
12305
|
Error while sending
package information |
A connection has
failed, or the network is unstable. |
|
12306
|
Error while
transfering package |
A connection has
failed, or the network is unstable. |
|
16384
|
Error writing file
|
Retail Store
Connect cannot write to the hard disk. The disk might be full, Retail Store Connect might not have permissions to write to the working directory, or the path to the working directory (as specified in Retail Store Connect Settings) might be incorrect. |
|
16385
|
Error creating file
|
Retail Store
Connect cannot write to the hard disk. The disk might be full, Retail Store Connect might not have permissions to write to the working directory, or the path to the working directory (as specified in Retail Store Connect Settings) might be incorrect. |
|
16386
|
Error reading file
|
Retail Store
Connect was trying to read a file that does not exist. |
Re-create the file
by running the job again. |
Sunday, 29 June 2014
Dynamics Ax 2009 Retail Error Messages & Possible resolutions
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